Introduction Algo Soft Tech (PVT) Limitted operates the Algo ERP mobile application (Algo ERP).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.
If you do not agree, please do not access or use the App.

Information We Collect We collect information to provide, improve, and secure the Algo ERP service. The data we collect depends on how you interact with the App.

A. Information You Provide Directly

• Account Information: Name, email address, phone number, company details, and login credentials.
• Business Data: All ERP-related data you input or manage using the App, including but not limited to:
  • Customer & Supplier Information (names, contact details)
  • Product & Inventory Data
  • Sales Invoices, Purchase Orders, and Financial Transactions
  • Employee Records and Payroll Information
  • Project and Operational Data
• Support Communications: Information you provide when contacting our support team.

B. Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers (e.g., Android Advertising ID), mobile network information, and App version.
• Usage Data: Log data (IP address, timestamps), features you use, time spent in the App, and crash/error reports to improve stability.
• Location Data (Optional): Only if your business use case requires it (e.g., field service tracking). We will request explicit permission before collecting precise GPS location. You can disable this in your device settings.

How We Use Your Information

We use the collected information for the following legitimate business purposes:

• To provide, operate, and maintain the Algo ERP App and its core functionalities.
• To authenticate your account and ensure security.
• To process your transactions and manage your business data.
• To send you administrative information, technical notices, updates, and security alerts.
• To provide customer support and respond to your requests.
• To analyse usage trends and improve the App's performance, features, and user experience.
• To detect, prevent, and address technical issues, fraud, or potential breaches of our Terms of Service.
• To comply with legal obligations.

Legal Basis for Processing (GDPR/UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data is:

• Performance of a Contract: To provide the ERP services you have subscribed to.
• Legitimate Interests: For operations, security, and improvement of the App, where our interests are not overridden by your data protection rights.
• Consent: For optional features like marketing communications or precise location tracking (where applicable). You can withdraw consent at any time.
• Legal Obligation: To comply with applicable laws.

How We Share Your Information

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data is:

We do not sell or rent your personal data or business data. We may share information only in the following circumstances:

• With Your Consent: For specific purposes you authorise.
• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., cloud hosting (AWS/Google Cloud), database management, analytics, customer support, payment processing). These parties are bound by strict data processing agreements.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• To Protect Rights: To investigate potential violations of our policies, or to protect the security and rights of our users and the public.

Data Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your data, including encryption in transit (SSL/TLS) and at rest. However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal data and business data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., for tax, accounting, or legal obligations). Upon account termination, we will initiate deletion of your data according to our standard schedules, unless a longer retention period is required.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access & Portability: Request a copy of your data.
• Rectification: Update or correct inaccurate data.
• Erasure ("Right to be Forgotten"): Request deletion of your data.
• Restriction: Request we restrict the processing of your data.
• Objection: Object to our processing of your data.
• Withdraw Consent: Where processing is based on consent.

To exercise these rights, please contact us using the information below. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside your country, where data protection laws may differ. If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data to [Your Country] and process it there.

For transfers from the EEA or UK, we rely on adequacy decisions or standard contractual clauses approved by relevant authorities to ensure an adequate level of protection.

Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy in the App and/or via email. The "Last Updated" date will be revised. You are advised to review this policy periodically.